We collect information according to how you use our services:

• Website and service enquiries: contact details and the information you choose to include when you contact us.
• Account and learning features: identity and account information needed to authenticate you, maintain your profile, and provide community or course features.
• Technical and usage information: device, browser, page, performance, and interaction information collected through hosting logs and analytics where those services are enabled.
• AI assistant: the messages you submit and the responses generated for you are processed to provide the assistant service. IntelliSense Hive does not currently retain landing-page AI transcripts in its database for analytics or model training.

Landing-page assistant messages are sent to our AI service provider to generate a response. Conversation history is saved locally in your browser so that it remains available when you revisit the page. You can remove that local history with the assistant's New conversation control or by clearing your browser data.

For abuse prevention, the service derives a protected, one-way quota identifier from connection information. IntelliSense Hive stores the resulting hash, feature name, request count, and expiry time—not the raw address or conversation text—in its AI quota records.

Operational AI logs contain request metadata such as outcome, latency, and model name. They are designed not to contain prompts, responses, names, email addresses, account identifiers, or secrets.

Do not submit passwords, API keys, payment information, confidential business records, health information, or other sensitive personal data to the assistant.

We use browser storage and limited cookies to remember assistant state, enforce the visible question window, remember whether a notice was recently displayed, and support essential account functionality.

Analytics services may use cookies or similar technologies when configured. You can control browser storage through your browser settings, although clearing essential state may reset preferences or sign you out.

We use information to:

• provide, secure, maintain, and improve our services;
• authenticate users and enforce access or usage limits;
• respond to enquiries and deliver requested services;
• diagnose errors, prevent abuse, and measure service performance;
• meet legal, regulatory, and contractual obligations.

We use service providers for functions such as hosting, authentication, databases, analytics, content delivery, and AI processing. These providers process information under their own contractual and security controls. We do not sell personal information.

We do not use landing-page AI conversations to train an IntelliSense Hive model. If we propose optional conversation analytics or training in the future, we will introduce a separate notice and choice before that collection begins.

We retain information only for as long as reasonably required for the purpose described, legal obligations, dispute resolution, and security. Locally stored assistant history remains under your browser's control. AI quota records expire automatically after their short fixed window.

We use technical and organizational safeguards intended to protect information, including access controls, encrypted transport, server-side authorization, bounded inputs, and secret-redacted operational logging. No internet service can guarantee absolute security.

Some providers may process information outside Ghana. Where applicable, we evaluate provider safeguards and use appropriate contractual or legal mechanisms for cross-border processing.

Subject to applicable law, you may ask to access, correct, update, restrict, or delete personal information we control, object to certain processing, or withdraw consent where processing relies on consent.

To make a privacy request, email info@inshive.com. We may need to verify your identity before completing a request.